By: Ginaba Lino
The Government of South Sudan has clarified that it is not responsible for compensating traders or individuals affected by the suspension of Vivacell’s operations, stating that the telecom company itself is accountable for the losses incurred.
Speaking to journalists on Monday, Minister of Information, Communication Technology, and Postal Services Hon. Michael Makuei Lueth said business losses during Vivacell’s temporary shutdown were due to the company’s failure to comply with national licensing requirements.
“Those who had their money in their SIM cards—these are the people who are affected now. It is Vivacell’s duty to compensate them. Anyone affected has the right to raise their case against Vivacell,” said Minister Makuei.
Makuei noted that the government, like the public, was also affected by Vivacell’s suspension. “We have our own claims, just like South Sudanese citizens. The National Communication Authority (NCA) also lost revenue, as Vivacell was supposed to pay certain regulatory fees annually,” he explained.
He further clarified that Vivacell has not been permanently banned, but must comply with South Sudanese laws to continue operating. “The suspension did not mean a permanent shutdown. If Vivacell wants to operate, it must obtain a valid license from South Sudan,” he emphasized.
Vivacell had been using a foreign license, which had already expired at the time of suspension.