Ministry of Information, Youth, Culture and Sports in Western Bhar el Ghazal State to summon telecommunication companies operating in the area due to poor network services.
Many users say they are experiencing poor network receptions when communicating with their families.
They call on government to intervene and resolve the issue with the telecom companies.
Director General at the Ministry of Information David John Jongo says his Ministry will summon the telecommunication companies to answer the insufficiency of services provision in the state.
MTN and Zain are the only telecommunication companies operating in South Sudan after the government shutdown Vivacell in 2017.